Patient Reviews

Our Reviews for Joy Near Longmeadow, MA

Patient Reviews

At Western Mass Endodontics, we without a doubt understand the value of your dentist’s referral to our facility. Since we are so committed to offering consistently superior oral health care to each patient, we feel confident that you have made the right choice. However, we are aware that actions speak louder than words and know the impact that positive and/or negative feedback can have on a practice. For this reason, we have collected testimonials from multiple platforms, located across the web and compiled them here for your convenience. As you read through the reviews of our past and current patients, we hope that you will feel a sense of ease while realizing that your comfort and health are our primary priorities.

Filter4 Our Reviews  
5.0
DAPI
Review from S.P.  |  Source: Google  |  Jul 07, 2021

I walked in unknowing, a bit in fear Well really scared!!! From entry to exit the experience was filled with knowledge, professionalism and a Doctor & assistant who truly wanted me to understand the process, walked me through as the procedure continued, explained what to expect including the after care …. And … I got a text asking me how it was going ! Believe me a root canal is something frightening however with the practice, the people and my doctor Dr Eric Shapiro … I pleased to announce A JOY ( if one needs a root canal that is 😂) Thank you !!! More

5.0
DAPI
Review from S.M.  |  Source: Google  |  Mar 08, 2021

I’m beyond pleased with my experience! I was prepared for the worst for knowing I may need a Root canal.... I have had dental work done there before with Dr Scott(who’s gentle bedside manner is lovely😇and whom retreated a root canal for me last May when imperative dental work was permissible ). 👌 I scheduled my appointment with Beth the office manager(she’s very experienced and I was impressed that seemed to remember me even with all the patients they provide for) whom helped to ease my fear based projection of worst possible outcomes🙏😇🙏😇 I entered the office and was greeted by bubbly Ashley....(I met her last May and got reacquainted). I asked her if the consultation fee applied toward the procedure I anticipated....She reminded me that once in a while, a patient may not need additional services 🧐🧐🧐🧐 I thought it only I could be so fortunate 🙏🙏🙏🧐🧐🧐 I knew I was seeing Dr Shapiro (the Doctor whom is known for his commitment and passion for performing complicated dental procedures like root canals).I knew I was in he hands of the Best in the Berkshires 👌for Root canals 👍 and things of that nature...I braced myself and thought “Ok Sara, it’s unfortunate; you can handle this, COME WHAT MAY, the universe always has your back😇🙏😇” Then I was overjoyed after X-rays with Allison and some tapping and cold air tests to learn...I don’t need any additional procedures!😇🙏😇 I was absolutely ecstatic and felt totally relieved!🙏😇🙏 He advised me to return should it bother me again but he saw no signs of damage or infection to my teeth in that area! Oh the relief that followed was astounding! The high integrity of Dr Shapiro and his diagnosis was truly an amazing moment! I felt so valued and celebrated not needing this unnecessary dental work! Thank you Beth, Ashley, Allison, Dr Shapiro and all the amazing souls that work together as a team at Western endodontics ! I’m so grateful for your high integrity and for sparing me unnecessary stress, time and expenses😇🙏😇 I’m so grateful and feel deeply supported as a valued patient! You care for so many and dental work can be invoke much anxiety 🙏😇🙏 More

5.0
DAPI
Review from A.P.  |  Source: Google  |  Dec 10, 2020

I REALLY ENJOYED TALKING WITH THE STAFF THEY MADE ME FEEL LIKE A PART OF THE FAMILY More

5.0
DAPI
Review from S.J.  |  Source: Google  |  Jun 08, 2020

This is a well run, patient oriented practice. Enjoyed the positivity of all in office. More

*Individual results are not guaranteed and may vary from person to person. Images may contain models.