Joy, a talented and certified dental assistant, provides comprehensive endodontic care to western MA area patients using her extensive skills and experience. Joy offers patients important advice about improving their dental health. By helping to answer their questions, ease their concerns, and conquer their fears, Joy helps our patients feel confident about their decision to entrust us. Joy is a valued member of our endodontic team and assists her coworkers in carrying out the many important tasks required to run a superior endodontic care facility. Western Mass Endo is honored to call Joy a teammate and friend.
I walked in unknowing, a bit in fear Well really scared!!! From entry to exit the experience was filled with knowledge, professionalism and a Doctor & assistant who truly wanted me to understand the process, walked me through as the procedure continued, explained what to expect including the after care β¦. And β¦ I got a text asking me how it was going ! Believe me a root canal is something frightening however with the practice, the people and my doctor Dr Eric Shapiro β¦ I pleased to announce A JOY ( if one needs a root canal that is π) Thank you !!!
I was extremely impressed with Dr. Scott. I drove from Albany, NY to have a root canal and it was well worth the trip. He was very professional and the hygienist, Joy was very helpful in explaining any questions I had. the receptionist was very nice and cheerful too. My overall experience was a very positive one and I highly recommend Dr. Scott.
I walked in unknowing, a bit in fear Well really scared!!! From entry to exit the experience was filled with knowledge, professionalism and a Doctor & assistant who truly wanted me to understand the process, walked me through as the procedure continued, explained what to expect including the after care β¦. And β¦ I got a text asking me how it was going ! Believe me a root canal is something frightening however with the practice, the people and my doctor Dr Eric Shapiro β¦ I pleased to announce A JOY ( if one needs a root canal that is π) Thank you !!!
Iβm beyond pleased with my experience! I was prepared for the worst for knowing I may need a Root canal.... I have had dental work done there before with Dr Scott(whoβs gentle bedside manner is lovelyπand whom retreated a root canal for me last May when imperative dental work was permissible ). π I scheduled my appointment with Beth the office manager(sheβs very experienced and I was impressed that seemed to remember me even with all the patients they provide for) whom helped to ease my fear based projection of worst possible outcomesππππ I entered the office and was greeted by bubbly Ashley....(I met her last May and got reacquainted). I asked her if the consultation fee applied toward the procedure I anticipated....She reminded me that once in a while, a patient may not need additional services π§π§π§π§ I thought it only I could be so fortunate ππππ§π§π§ I knew I was seeing Dr Shapiro (the Doctor whom is known for his commitment and passion for performing complicated dental procedures like root canals).I knew I was in he hands of the Best in the Berkshires πfor Root canals π and things of that nature...I braced myself and thought βOk Sara, itβs unfortunate; you can handle this, COME WHAT MAY, the universe always has your backπππβ Then I was overjoyed after X-rays with Allison and some tapping and cold air tests to learn...I donβt need any additional procedures!πππ I was absolutely ecstatic and felt totally relieved!πππ He advised me to return should it bother me again but he saw no signs of damage or infection to my teeth in that area! Oh the relief that followed was astounding! The high integrity of Dr Shapiro and his diagnosis was truly an amazing moment! I felt so valued and celebrated not needing this unnecessary dental work! Thank you Beth, Ashley, Allison, Dr Shapiro and all the amazing souls that work together as a team at Western endodontics ! Iβm so grateful for your high integrity and for sparing me unnecessary stress, time and expensesπππ Iβm so grateful and feel deeply supported as a valued patient! You care for so many and dental work can be invoke much anxiety πππ
One does not usually imagine coming home from a root canal procedure thinking "Wow, that was Fantastic"! But Dr. Scott and the team at the Greenfield office accomplished exactly that. I'd been having chronic pain for months/years in molar #14 and was very worried about saving that tooth. The pre-exam with Dr. Scott was both informative and comforting as he explained in detail the goals and options of the procedure. I was lucky to get an appointment just two weeks later (thanks Laurie!) whereupon Dr. Scott answered a few more questions before getting started. The skill and precision of his work during that next hour was nothing short of amazing, whilst he also kept in touch with how I was doing at all times. I felt very safe and cared for and now, two days later, am overjoyed to have a tooth that feels normal again. Thank you, Dr. Scott, for your expertise and exacting work, as well as your kindness and respect in helping me through a tough spot.
10
Total Reviews
4.9
Average Rating