Joy, a talented and certified dental assistant, provides comprehensive endodontic care to western MA area patients using her extensive skills and experience. Joy offers patients important advice about improving their dental health. By helping to answer their questions, ease their concerns, and conquer their fears, Joy helps our patients feel confident about their decision to entrust us. Joy is a valued member of our endodontic team and assists her coworkers in carrying out the many important tasks required to run a superior endodontic care facility. Western Mass Endo is honored to call Joy a teammate and friend.
I walked in unknowing, a bit in fear Well really scared!!! From entry to exit the experience was filled with knowledge, professionalism and a Doctor & assistant who truly wanted me to understand the process, walked me through as the procedure continued, explained what to expect including the after care …. And … I got a text asking me how it was going ! Believe me a root canal is something frightening however with the practice, the people and my doctor Dr Eric Shapiro … I pleased to announce A JOY ( if one needs a root canal that is 😂) Thank you !!!
I was extremely impressed with Dr. Scott. I drove from Albany, NY to have a root canal and it was well worth the trip. He was very professional and the hygienist, Joy was very helpful in explaining any questions I had. the receptionist was very nice and cheerful too. My overall experience was a very positive one and I highly recommend Dr. Scott.
I walked in unknowing, a bit in fear Well really scared!!! From entry to exit the experience was filled with knowledge, professionalism and a Doctor & assistant who truly wanted me to understand the process, walked me through as the procedure continued, explained what to expect including the after care …. And … I got a text asking me how it was going ! Believe me a root canal is something frightening however with the practice, the people and my doctor Dr Eric Shapiro … I pleased to announce A JOY ( if one needs a root canal that is 😂) Thank you !!!
I REALLY ENJOYED TALKING WITH THE STAFF THEY MADE ME FEEL LIKE A PART OF THE FAMILY
One does not usually imagine coming home from a root canal procedure thinking "Wow, that was Fantastic"! But Dr. Scott and the team at the Greenfield office accomplished exactly that. I'd been having chronic pain for months/years in molar #14 and was very worried about saving that tooth. The pre-exam with Dr. Scott was both informative and comforting as he explained in detail the goals and options of the procedure. I was lucky to get an appointment just two weeks later (thanks Laurie!) whereupon Dr. Scott answered a few more questions before getting started. The skill and precision of his work during that next hour was nothing short of amazing, whilst he also kept in touch with how I was doing at all times. I felt very safe and cared for and now, two days later, am overjoyed to have a tooth that feels normal again. Thank you, Dr. Scott, for your expertise and exacting work, as well as your kindness and respect in helping me through a tough spot.
10
Total Reviews
4.9
Average Rating