Patient Reviews

Patient Reviews

At Western Mass Endodontics, we without a doubt understand the value of your dentist’s referral to our facility. Since we are so committed to offering consistently superior oral health care to each patient, we feel confident that you have made the right choice. However, we are aware that actions speak louder than words and know the impact that positive and/or negative feedback can have on a practice. For this reason, we have collected testimonials from multiple platforms, located across the web and compiled them here for your convenience. As you read through the reviews of our past and current patients, we hope that you will feel a sense of ease while realizing that your comfort and health are our primary priorities.

5.0 Review from D.M. Source: Google Nov 13 2024

"Dr. Shapiro: Thank you again for making my root canal experience a relatively pleasant one. I was particularly impressed with the painless way you made the four injections. Coming out of the dentist office feeling better than when I went in was all due to the way you handled my experience."

5.0 Review from W.B. Source: Google Mar 15 2024

"Got me on right away and took great care of me. Dr Shapiro and team were awesome. I highly recommend them"

5.0 Review from C.K. Source: Google Jun 19 2021

"Professional, knowledgeable kept me updated on procedures and costs. Everyone was pleasant and helpful!"

5.0 Review from J.A. Source: Google Jun 11 2021

"So fast and efficient and capable!"

5.0 Review from C.K. Source: Google Jun 01 2021

"Professional, knowledgeable kept me updated on procedures and costs. Everyone was pleasant and helpful!"

5.0 Review from T.F. Source: Google May 08 2021

"Very professional, they explained everything and worked together like a well oiled machine."

5.0 Review from P.R. Source: Google Apr 08 2021

"Consummate professionals who care! Dr Shapiro has great skills along with a great staff... Paul Riccarini"

5.0 Review from T.D. Source: Google Mar 19 2021

"No one wants to get a root canal, but if you need to definitely go here. I can't say enough about how great this place is. I got an appointment right away and was able to have the consult and procedure done the same day. Dr Shapiro and the rest of the staff are fantastic. It was fast and painless! Yes you read that right- painless. Highly recommend this place."

5.0 Review from H.T. Source: Google Mar 19 2021

"I was in a great deal of pain the day before Thanksgiving and the good folks at Western Mass Endodontics squeezed me in on a moments notice. Dr. Shapiro is fabulous and the entire staff were simply amazing. When we hear the term "root canal" most of us cringe - don't worry! I didn't feel a thing and today - Thanksgiving - I'm pain free. I'll be able to eat a full turkey dinner now thanks to all the work this team of exceptional professionals did for me yesterday. THANK YOU SO MUCH GUYS!"

5.0 Review from D.C. Source: Google Mar 19 2021

"Officially raving about Dr. Shapiro! Honestly, of all the doctors I’ve seen in my lifetime, he may be the best. Very clear, very kind, very skilled and efficient. He shared my x-rays and offered great advice . And I felt no pain. It was an experience I was not looking forward to but Dr. Shapiro made all the difference. He could not have done a better job— absolutely fantastic."

5.0 Review from B.L. Source: Google Mar 19 2021

"Had to have a root canal done on the molar furthest back in my mouth. Dental work in that area tends to be difficult as I cannot open my mouth super wide. Despite this, the experiance was painless and super easy. The dentist Eric was amazing and even followed up to see how I was doing the next day. Will be coming back any time I am in need this type of work done again 10/10"

5.0 Review from T.D. Source: Google Mar 08 2021

"No one wants to get a root canal, but if you need to definitely go here. I can't say enough about how great this place is. I got an appointment right away and was able to have the consult and procedure done the same day. Dr Shapiro and the rest of the staff are fantastic. It was fast and painless! Yes you read that right- painless. Highly recommend this place."

5.0 Review from B.L. Source: Google Mar 08 2021

"Had a great experience with Western Mass Endo. Had a root canal and the process was very quick and pain free. The office and dental staff were both great. Dr. Shapiro did a great job on the procedure and followed up after to see how I was feeling. Cannot recommend this place enough!"

5.0 Review from D.C. Source: Google Feb 08 2021

"Officially raving about Dr. Shapiro! Honestly, of all the doctors I’ve seen in my lifetime, he may be the best. Very clear, very kind, very skilled and efficient. He shared my x-rays and offered great advice . And I felt no pain. It was an experience I was not looking forward to but Dr. Shapiro made all the difference. He could not have done a better job— absolutely fantastic."

5.0 Review from B.L. Source: Google Feb 08 2021

"Had to have a root canal done on the molar furthest back in my mouth. Dental work in that area tends to be difficult as I cannot open my mouth super wide. Despite this, the experiance was painless and super easy. The dentist Eric was amazing and even followed up to see how I was doing the next day. Will be coming back any time I am in need this type of work done again 10/10"

5.0 Review from H.T. Source: Google Dec 08 2020

"I was in a great deal of pain the day before Thanksgiving and the good folks at Western Mass Endodontics squeezed me in on a moments notice. Dr. Shapiro is fabulous and the entire staff were simply amazing. When we hear the term "root canal" most of us cringe - don't worry! I didn't feel a thing and today - Thanksgiving - I'm pain free. I'll be able to eat a full turkey dinner now thanks to all the work this team of exceptional professionals did for me yesterday. THANK YOU SO MUCH GUYS!"

5.0 Review from K. Source: Google Sep 08 2020

"Highly recommend this office. I had a root canal done by Dr Shapiro in the Northampton office. I have really bad dental anxiety and was extremely nervous about getting this done. Dr Shapiro was very patient and gentle, I did not feel one thing! The whole staff was really kind and accommodating and made what could have been a scary experience into an actually pleasant one!"

5.0 Review from B.L. Source: Google Jun 08 2020

"Awesome!"

5.0 Review from S.J. Source: Google Jun 08 2020

"This is a well run, patient oriented practice. Enjoyed the positivity of all in office."

5.0 Review from K.K. Source: Google Jun 08 2020

"Dr. Eric Shapiro is the best!! Thank you! Very professional and fast!"

5.0 Review from J.L. Source: Google Jun 08 2020

"Staff Great D. Assistant Great Doc Great Thank you"

5.0 Review from L.O. Source: Google Jun 08 2020

"I needed an emergency root canal and was referred to these specialists. They found an opening within minutes of my call. They were friendly and explained every thing they were doing. I had zero pain and was done in no time!"

5.0 Review from R.L. Source: Google Jun 08 2020

"North Hampton was able to see me the day I called to do a root canal. Pittsfield did not have an opening but called North Hampton. Much appreciation for the referral, even though it was a travel. I was welcomed with a friendly greeting. Both Erin, the assistant and Dr. Shapiro helped me relax, although I arrived in extreme pain and made sure I was as comfortable as could be during the procedure. They explained every step of the procedure. Later that evening Dr. Shapiro text to inquire how I was feeling and guided me through the procedure of medications to help alleviate the pain I was having. 👍"

5.0 Review from S.W. Source: Google Jun 08 2020

"It was a wonderful experience , the staff and Dr Shapiro were wonderful very informative. Made me feel very comfortable and at ease."

5.0 Review from R.L. Source: Google Mar 19 2020

"North Hampton was able to see me the day I called to do a root canal. Pittsfield did not have an opening but called North Hampton. Much appreciation for the referral, even though it was a travel. I was welcomed with a friendly greeting. Both Erin, the assistant and Dr. Shapiro helped me relax, although I arrived in extreme pain and made sure I was as comfortable as could be during the procedure. They explained every step of the procedure. Later that evening Dr. Shapiro text to inquire how I was feeling and guided me through the procedure of medications to help alleviate the pain I was having. 👍"

5.0 Review from S.J. Source: Google Mar 19 2020

"This is a well run, patient oriented practice. Enjoyed the positivity of all in office."

5.0 Review from K.K. Source: Google Mar 19 2020

"Dr. Eric Shapiro is the best!! Thank you! Very professional and fast!"

5.0 Review from J.J. Source: Google Jun 08 2018

"Dr. Shapiro and his staff were very friendly, knowledgeable, and efficient. The root canal procedure was quick and painless, just like they said it would be."
*Individual results are not guaranteed and may vary from person to person. Images may contain models.