Patient Reviews
Patient Reviews
At Western Mass Endodontics, we without a doubt understand the value of your dentist’s referral to our facility. Since we are so committed to offering consistently superior oral health care to each patient, we feel confident that you have made the right choice. However, we are aware that actions speak louder than words and know the impact that positive and/or negative feedback can have on a practice. For this reason, we have collected testimonials from multiple platforms, located across the web and compiled them here for your convenience. As you read through the reviews of our past and current patients, we hope that you will feel a sense of ease while realizing that your comfort and health are our primary priorities.
"Thank you Dr. Odierna fir doing an excellent job with my root canal for my front tooth.Your expertise in working on my teeth made it a pain free, pleasant experience. Your assistant, Debbie was very good also and provided great support to me. Thank you for providing one of the best dental experiences that I ever had. Patient, Kathleen P."
"Very smooth process at this office. Entire staff was very nice and accommodating. Dr. Odierna did my root canal, and while it is an uncomfortable process to have done, I did not feel pain, and he continually checked with me to ensure I was doing ok. I don't recommend getting a root canal, but if you need one, this office is great."
"I was booked for an appointment last Friday when I was dealing with tooth pain and needing a suspected root canal. They got me in same day, and were wonderful. They made the process of getting a root canal stress free and painless. This is the third time I have had Dr. Odierna and I can not recommend him enough. Very kind and efficient!"
"I just got home from a root canal done by Dr. Odierna. This was my first root canal. To say what I think he did a beautiful job would be an understatement. I had no pain and no discomfort during the process which took about 1 hour 15 minute from walk in to walk out. My observation is that that Dr. Odierna is very detailed with his work. His Dental Assistant, Cathy, was amazing. The morning before my appointment, Cathy called me and was very calming over the phone. I told her I was nervous and ensured me everything would be okay and not to loose sleep. She was right. I would highly recommend Dr. Odierna, Cathy and the entire team at WMass Endo. THANK YOU!!!"
"Dr. Odierna did a great job on my complicated root canal. He's a skilled surgeon who pulled it off without a hitch. A couple of days later I'm feeling virtually no discomfort. Debbie his assistant was also great: a warm, friendly, skilled professional. Dr. O treated her graciously throughout the demanding procedure. Many thanks to both you guys!"
"I was extremely pleased with my experience at the Hadley office. They were able to fit me into their schedule on a very busy day since I was in pain and needed a root canal. Dr. Odierna was funny, gentle and explained everything thoroughly. The procedure was pain free and even the dreaded novocaine needle wasn't bad. Dr. Odierna's assistant, Millie was the best! They did a fantastic job!"
"I was extremely pleased with my experience at the Hadley office. They were able to fit me into their schedule on a very busy day since I was in pain and needed a root canal. Dr. Odierna was funny, gentle and explained everything thoroughly. The procedure was pain free and even the dreaded novocaine needle wasn't bad. Dr. Odierna's assistant, Millie was the best! They did a fantastic job!"
"Excellent service and extremely professional. Dr. Odierna has a great "bedside manner," and alleviated all our concerns. I would highly recommend Western Mass Endo to anyone needing endodontic care. -Jay Stocks"
"Excellent service and extremely professional. Dr. Odierna has a great "bedside manner," and alleviated all our concerns. I would highly recommend Western Mass Endo to anyone needing endodontic care. -Jay Stocks"
"I have been to Western Mass Endo in the past and needed to be seen today and have to say this Practice is Excellent. Always Professional and the Staff is great too. I had an Emergency and was helped by a Doctor I had not seen before. Dr. Odierna was great in testing and figuring what was going on with my tooth. Also, nice to deal with someone who is Professional and pleasant and referred me to the Practice I needed to see. I would highly recommend this Practice."
"Dr Odierna is very caring while providing the procedures in his Endodontist office. I always feel very confident in his work and never seem to experience pain."
"I have been to Western Mass Endo in the past and needed to be seen today and have to say this Practice is Excellent. Always Professional and the Staff is great too. I had an Emergency and was helped by a Doctor I had not seen before. Dr. Odierna was great in testing and figuring what was going on with my tooth. Also, nice to deal with someone who is Professional and pleasant and referred me to the Practice I needed to see. I would highly recommend this Practice."
"The staff were absolutely wonderful. Very caring, gentle and accommodating. I can not say enough good things about Dr. Odierna. No one wants to get a root canal, but Dr. Odierna made it painless and always made sure that I was ok. I hope to never need another root canal, but if I do I ONLY want Dr. Odder a to do it."
"Dr. Odierna's staff followed strict safety protocols, were very welcoming and pleasant while absolutely professional. Dr. Odierna explained the whole root canal process, asked if I had questions before and after and listened. He was courteous and friendly and took care of my root canal without anu discomfort. His staff told me all about what to expect afterwards and gave me written info covering my aftercare so I would have the info to refer to. Excellent experience and highly recommend."
"Dr Odierna listens well, is thorough, caring and very skilled. This is the second time that I needed his professional expertise. I am grateful to him."
"The staff were absolutely wonderful. Very caring, gentle and accommodating. I can not say enough good things about Dr. Odierna. No one wants to get a root canal, but Dr. Odierna made it painless and always made sure that I was ok. I hope to never need another root canal, but if I do I ONLY want Dr. Odder a to do it."
"A most professional practice both Doctors and staff. Dr Odierna is superb and I am a dentist (Oral Surgeon actually). I have and will continue to send him referrals without reservation"
"Dr. Odierna's staff followed strict safety protocols, were very welcoming and pleasant while absolutely professional. Dr. Odierna explained the whole root canal process, asked if I had questions before and after and listened. He was courteous and friendly and took care of my root canal without anu discomfort. His staff told me all about what to expect afterwards and gave me written info covering my aftercare so I would have the info to refer to. Excellent experience and highly recommend."
"I was referred for a root canal therapy but Dr. Odierna after seeing the x-rays determined that the tooth was not a candidate. Any unscrupulous practitioner could have gone ahead with the procedure. I appreciate the professionalism involved."
"Dr. Odierna and his staff were warm and welcoming, courteous yet professional. They made me feel comfortable and explained each step of the process for my root canal. They followed strict COVID protocols so I had no worries in that regard. I highly recommend Western Mass Endodontics."
"I have been to several offices for Western Mass Endodontist and have been very happy with all of them. The staff at the Hadley office however may have been the nicest. I called in the morning with a dental emergency and they were nice enough to squeeze me in. When I got there it became clear from talking to the receptionist and hygienist that they were scheduled all day with patients and yet in no way made me feel bad about having to squeeze in; possibly taking up some of their break time. Everyone was super friendly and helpful. My day was a bit of a whirlwind due to issues I was having, but the staff along with Dr. Odierna kept me calm and reassured me everything was going to be fine, and it was. While I hope I do not need more dental work in the future, if I do, it I would be going back there!"
"Dr. Odierna and Erin were amazing! Extremely friendly, courteous, knowledgeable and competent. The root canal was absolutely painless. Before they started, they explained thoroughly the procedure and then kept me informed all along the way. And they were extremely patient with me They also advised me exactly what to do as a follow up. I would recommend Dr. Odierna and WMA to anyone who needs an endodontic procedure. The best!"
"I was very impressed with the professionalism and kindness of Dr. Odierna and the staff at Western Mass Endodontics."
"Dr. Odierna and Erin were amazing! Extremely friendly, courteous, knowledgeable and competent. The root canal was absolutely painless. Before they started, they explained thoroughly the procedure and then kept me informed all along the way. And they were extremely patient with me They also advised me exactly what to do as a follow up. I would recommend Dr. Odierna and WMA to anyone who needs an endodontic procedure. The best!"
"Excellent practice. Second root canal I have had done there. I am terrified of dentists but I am totally confident in WME. So far I have had work by Dr. Odierna and today by Dr. Granados. Both are very professional, very personable and put me totally at ease. I honestly almost fell asleep today while watching HGTV on the tv overhead (yes a TV!!) and getting a root canal. You would realize what a miracle this is if you knew me and my fear of dentists. Thank you Western Mass Endo!!!!"
"Excellent practice. Second root canal I have had done there. I am terrified of dentists but I am totally confident in WME. So far I have had work by Dr. Odierna and today by Dr. Granados. Both are very professional, very personable and put me totally at ease. I honestly almost fell asleep today while watching HGTV on the tv overhead (yes a TV!!) and getting a root canal. You would realize what a miracle this is if you knew me and my fear of dentists. Thank you Western Mass Endo!!!!"
"Excellent practice. Second root canal I have had done there. I am terrified of dentists but I am totally confident in WME. So far I have had work by Dr. Odierna and today by Dr. Granados. Both are very professional, very personable and put me totally at ease. I honestly almost fell asleep today while watching HGTV on the tv overhead (yes a TV!!) and getting a root canal. You would realize what a miracle this is if you knew me and my fear of dentists. Thank you Western Mass Endo!!!!"